Terms & Conditions
Effective date: May 17, 2026
Welcome to PlanChop. These Terms & Conditions ("Terms") govern your access to and use of the PlanChop recipe organizer ("Service"), operated by PlanChop ("we", "our", or "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use PlanChop.
Quick Glance
A human-readable summary - not a substitute for the full terms below.
- •Your account, your responsibility - keep your login secure. You can share with household members, but you control who's in.
- •Not medical advice - we filter for allergies and preferences, but always double-check ingredients yourself, especially with imported or AI-generated recipes.
- •AI helps, but isn't perfect - personalized recipes, ingredient swaps, images, nutrition estimates, and support answers are AI-generated. They can be wrong. Review before relying on them.
- •We connect to other services - payment processors and recipe sources are third parties. We're not responsible for their errors or outages.
- •Cook Mode uses your device - voice commands use your microphone, text-to-speech uses your speaker, and we keep your screen awake while cooking. You grant these permissions voluntarily through your browser.
- •Recipe import is for personal use - we can extract recipes from URLs and videos for your convenience. Respect the original creators' copyrights.
- •Shared recipe links are public - if you share a recipe link, anyone with that link can view it without an account.
- •Support may involve AI and admin access - support requests are triaged by AI before reaching a human. Admins may view your account to help resolve issues.
- •Features can change - we may add, modify, or remove features. We'll give you 30 days' notice before removing paid features.
- •Free to leave - cancel anytime, request a data export, delete your account. Your data is handled per our Privacy Policy.
1. Eligibility & Accounts
Age Requirement
You must be at least 13 years of age to use PlanChop. If you are under 18, you represent that a parent or legal guardian has reviewed and agrees to these Terms on your behalf.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials, including any passkeys registered to your devices. You agree to notify us immediately if you suspect unauthorized access to your account.
Household Sharing
PlanChop allows you to create or join a household. When you do so, your saved recipes and personalization preferences become visible to other household members, and recipe imports made by any member count toward the household owner's import allowance. You are responsible for ensuring that everyone you invite to your household consents to this data sharing. The household owner is responsible for managing membership.
Account Termination
You may delete your account at any time from your account settings. We reserve the right to suspend or terminate accounts that violate these Terms, engage in abusive behavior, or attempt to exploit the Service. Upon termination, your data will be handled in accordance with our Privacy Policy.
2. Medical & Nutritional Disclaimer
PlanChop is a recipe organization convenience tool, not a medical or dietary professional.
- Allergy & dietary safety: While PlanChop collects your allergy and dietary information to swap unsafe ingredients and sides, we cannot guarantee that every imported or personalized recipe is free from allergens or unsuitable ingredients. You are solely responsible for reviewing all ingredients before preparing or consuming any meal.
- Nutritional estimates: Calorie counts, macro breakdowns, and other nutritional information displayed in PlanChop are estimates derived from third-party databases and automated calculations. They are not guaranteed to be accurate and should not be relied upon for medical dietary management.
- Not medical advice: Nothing in PlanChop constitutes medical, nutritional, or health advice. If you have food allergies, intolerances, or medical dietary requirements, consult a qualified healthcare professional. Do not rely on PlanChop as a substitute for professional guidance.
- Imported recipes: Recipes imported from external websites or videos are extracted automatically and may contain errors, omissions, or inaccuracies. Always verify imported recipe content against the original source.
3. AI-Generated Content
PlanChop uses artificial intelligence to personalize recipes, swap ingredients and sides, estimate nutrition, generate food photography, and assist with support inquiries. You acknowledge and agree that:
- AI-generated content may occasionally contain errors, hallucinated ingredients, inaccurate cooking instructions, or unexpected results.
- AI recommendations are based on the preferences and information you provide. The quality of recommendations depends on the accuracy and completeness of your inputs.
- AI-generated images of food are synthetic and may not accurately represent the appearance of the final dish.
- Feedback you provide on meals (such as ratings and preferences) is used to personalize future recommendations. The quality and relevance of your recommendations improves as you provide more feedback.
- We do not warrant that AI-generated content will be error-free.
- You are responsible for reviewing all imported and personalized recipes before use, particularly with respect to allergens and dietary restrictions.
4. Cook Mode & Device Permissions
Cook Mode provides step-by-step cooking assistance using several device capabilities. Each requires your explicit browser permission and can be revoked at any time through your browser settings.
Voice Commands
Cook Mode can listen for voice commands using your device's microphone via the Web Speech API. Microphone access requires your explicit browser permission. Audio is processed locally by your browser and is not recorded or transmitted to our servers.
Text-to-Speech
Cook Mode can read recipe steps aloud using your device's built-in speech synthesis. No audio data is sent to external services.
Screen Wake Lock
While Cook Mode is active, we request a screen wake lock to prevent your device from sleeping so you can follow along hands-free. This is released automatically when you exit Cook Mode.
Timers
Interactive cooking timers run in your browser. Timer notifications depend on your device's notification and audio settings. We are not responsible for missed timers due to device settings, browser limitations, or connectivity issues.
5. Recipe Import & Shared Links
Recipe Import
PlanChop can extract recipe content from URLs you provide, including web pages and video links (such as TikTok and YouTube). This extraction is automated and performed solely at your direction for your personal use within the application. You are responsible for ensuring your use of imported content complies with the source website's terms of service and applicable copyright law. We do not guarantee the accuracy or completeness of extracted recipe data.
Shared Recipe Links
You may generate public links to share recipes with others outside of PlanChop. Anyone with the link can view the shared recipe without creating an account. You are responsible for the content you choose to share publicly.
6. Third-Party Integrations
PlanChop connects to third-party payment processors and recipe sources. Regarding these integrations:
- Payment processing: Subscription payments are handled by third-party payment processors. Your use of these processors is subject to their own terms of service and privacy policies.
- External recipes: When you import recipes from external websites or videos, we are not responsible for the accuracy, safety, or legality of that content.
- Service availability: We do not guarantee the continued availability of any third-party integration. If a third-party service changes its API, terms, or ceases to operate, the corresponding feature in PlanChop may become unavailable.
- Third-party terms: By using specific integrations (such as importing recipes from YouTube or other video platforms), you also agree to be bound by the respective platform's terms of service. It is your responsibility to review those terms.
7. Subscriptions, Payments & Refunds
Free Preview & Paid Subscription
PlanChop is free to try with up to 3 personalized recipe imports, every feature included. After that, a paid subscription ("Pro") is required to import additional recipes. Feature availability is described on our pricing page and may change over time. We will notify you of material changes to your current plan.
Billing
Pro subscriptions are billed on a recurring basis (monthly or annually, as selected). By subscribing, you authorize us to charge your payment method at each renewal period until you cancel. All prices are in US dollars unless otherwise stated.
Cancellation
You may cancel your subscription at any time from your account settings. Upon cancellation, you retain access until the end of your current billing period. After that, you can still view, cook, and re-personalize the recipes you have already imported. Importing additional recipes requires an active subscription.
Refunds
We generally do not offer refunds for partial billing periods. However, if you experience a significant service issue or believe you were charged in error, contact us via our within 14 days of the charge. We review refund requests on a case-by-case basis.
Chargebacks & Disputes
If you believe a charge is incorrect, please contact us before initiating a chargeback with your bank or credit card company. We are happy to resolve billing issues directly. Accounts with unresolved chargebacks may be suspended until the dispute is settled.
8. Intellectual Property
Our Content
The PlanChop application, including its design, code, branding, and original content, is owned by PlanChop and protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our written consent.
Your Content
You retain ownership of any content you create or import into PlanChop, including custom recipes and notes. By using the Service, you grant us a limited license to store, process, and display your content as necessary to provide the Service to you.
Imported Recipes
Recipes imported from external sources remain the intellectual property of their original creators. PlanChop stores imported recipes for your personal use within the application. You are responsible for ensuring that your use of imported content complies with applicable copyright laws.
9. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to other users' accounts or data
- Interfere with, disrupt, or overload the Service or its infrastructure
- Scrape, crawl, or use automated tools to extract data from the Service
- Resell, sublicense, or redistribute the Service or its content
- Submit intentionally false or misleading information
- Exploit the support system or AI features in an abusive manner
- Upload, share, or distribute content that is harmful, explicit, defamatory, or illegal through shared recipe links or any other feature
We reserve the right to remove any user-generated content that violates these rules without prior notice and to suspend or terminate the accounts of repeat offenders.
10. Support & Account Access
AI-Assisted Support
Support requests are initially processed by AI to provide faster responses and route complex issues appropriately. AI-generated support responses may not always be accurate. You can request human review at any time.
Escalation
Our support system uses a tiered approach: initial AI response, AI-assisted escalation for complex issues, and human administrator review when needed. Pro subscribers receive priority support with faster response times.
Admin Account Access
Authorized administrators may access your account in a supervised impersonation mode only when you have requested assistance via a support ticket, or when strictly necessary for security or maintenance purposes. This access is logged for audit purposes, limited to what is necessary to resolve the issue, and administrators cannot modify your data during impersonation without your explicit consent.
11. Service Availability & Feature Changes
PlanChop is under active development. We may add, modify, disable, or remove features at any time. For features available in the free preview, changes may occur without prior notice. For features included in a paid subscription, we will provide at least 30 days' notice before removing or materially degrading a feature included in your subscription. We do not guarantee uninterrupted service or uptime. Scheduled maintenance will be communicated in advance where possible.
12. Data Portability & Export
You may request an export of your personal data at any time by contacting us via our . We will provide your data in a reasonable format, typically within 30 days of the request. Individual recipes can also be exported as PDF from the recipe menu. This right exists independently of your account status; you may request an export before or after account deletion.
13. Cookies & Essential Technologies
PlanChop uses a single authentication cookie to keep you signed in and browser local storage to remember UI preferences. These are strictly necessary for the Service to function. We do not use tracking cookies, advertising cookies, or any third-party cookies. We may use your browser's timezone setting to suggest default measurement units and temperature preferences, which you can change at any time in your account settings. For more detail, see our Privacy Policy.
14. Accessibility
PlanChop aims to be accessible to all users, including those with disabilities. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, though we cannot guarantee that every page will meet every criterion at all times.
Areas of focus include:
- Semantic HTML and ARIA labels for screen reader compatibility
- Keyboard navigation support throughout the application
- Sufficient color contrast ratios for text and interactive elements
- Responsive design that adapts to different screen sizes and zoom levels
If you encounter an accessibility barrier, please contact us via our . We welcome feedback and will work to address reported issues.
15. Limitation of Liability
To the maximum extent permitted by applicable law, PlanChop and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. This includes, without limitation, damages arising from: allergic reactions or adverse health effects related to imported or personalized recipes; errors in AI-generated content; service interruptions; missed cooking timers; or loss of data. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.
16. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy of nutritional information, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components.
17. Indemnification
You agree to indemnify and hold harmless PlanChop, its officers, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from: your use of the Service; your violation of these Terms; your violation of any third-party rights; or any content you submit to the Service.
18. Governing Law & Disputes
Governing Law
These Terms are governed by the laws of the State of Nebraska and the federal laws of the United States applicable therein, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered in the State of Nebraska in accordance with the rules of the American Arbitration Association, except where prohibited by law. You retain the right to bring claims in small claims court in Nebraska if they qualify.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against PlanChop. If this waiver is found to be unenforceable with respect to a particular claim, that claim must be severed from any arbitration and may be brought in a court of competent jurisdiction in Nebraska.
19. Copyright & DMCA Policy
PlanChop respects the intellectual property rights of others. If you believe that content available through PlanChop (such as a shared recipe link) infringes your copyright, you may submit a takedown request under the Digital Millennium Copyright Act (DMCA).
Filing a DMCA Notice
Your notice must include:
- A description of the copyrighted work you believe has been infringed
- The URL or other identifying information for the infringing content on PlanChop
- Your contact information (name, address, email, phone number)
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf
- Your physical or electronic signature
Submitting a Notice
DMCA takedown requests should be sent via our or by email to [email protected].
Response
Upon receiving a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing content. We may notify the user who shared the content and provide them an opportunity to submit a counter-notice if they believe the removal was in error. Repeat infringers may have their accounts terminated.
20. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice within the application at least 30 days before the changes take effect. Your continued use of PlanChop after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you may cancel your account before they take effect.
21. Survival
Even after your account is terminated or your use of the Service ends, certain provisions of these Terms will remain in effect. These include, but are not limited to: Section 8 (Intellectual Property), Section 15 (Limitation of Liability), Section 16 (Disclaimer of Warranties), Section 17 (Indemnification), Section 18 (Governing Law & Disputes), and Section 19 (Copyright & DMCA Policy).
22. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
23. Contact Us
If you have questions about these Terms, contact us via our .